PROBE Consulting Company, L.L.C.

PROBE Consulting Company, L.L.C.

PROBE Consulting Company, L.L.C.PROBE Consulting Company, L.L.C.PROBE Consulting Company, L.L.C.

 A day without data is like a day without sunshine!

PROBE Consulting Company, L.L.C.

PROBE Consulting Company, L.L.C.

PROBE Consulting Company, L.L.C.PROBE Consulting Company, L.L.C.PROBE Consulting Company, L.L.C.

 A day without data is like a day without sunshine!


Check Us Out!

PROBE IS                         Business Plan!

Surveys R Us                    Strategic Plan!

 IE-IR Success!                  The 5th degree           

About Us

We Love turning Data into Information


PROBE Consulting specializes in applied research and the development of web-based assessment systems. Since 1988, we have developed assessment systems that turn voluminous data into actionable information. For more than thirty-two years, we have helped our partners to statistically tell their story. WE REALLY LOVE DATA!!!

Why Us?


 We have helped colleges and universities unlock hidden interactions in key performance indicators to improve retention and graduation rates. We have helped small businesses better understand their customers to keep them coming back.  We have helped churches and other non-profit organizations evaluate their leadership, survey their congregations or clients, and engage in professional strategic planning. We have helped students across the country complete their college degrees—that devilish chapter 3. Why PROBE? Since 1988, we have been in “preparation for the future and measuring success“ business.  We have the key.

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TechnoPsychology started with a Tandy 1000 in 1988!


TechnoPsychology involves the application of technology, psychology, and the scientific method for practical purposes, specifically, the systematic study of the interaction among traits and environments (Person & Situation) to better understand how the connections differentially affect behavior in a given context. We study the personality of an organization and use TechnoPsychology to make it more efficient.  The combination of WordStar and dBase 3+ on a Tandy 1000 PC was the beginning of this drive toward ongoing improvement. Continuous Improvement is a verb, not a noun. TechnoPsychology involves dynamic adjustments, not a goal state. 


Survey Artists at Work!!


The Engine driving PROBE Consulting

At the root of 100% of our assessment systems is a survey. If we are collecting data for you, the vehicle for the collection is a well-designed survey. If we develop a writing center registration screen, ask students how they experienced PSY 400-01, or ask customers if they can endorse a business, somewhere in the cyberspace-background, an optimized, logic-filled survey is running the show. 

The Art and Science of asking questions

 Did you know that the quality of an answer is related to the quality of the question? We have been helping our partners ask quality questions since 1988. We are survey artists at work. The Greek word "techně", often translated as "art," implies mastery of any sort of craft. Send us your survey and we will demonstrate our mastery.  Better yet, let us design one for you. Request a proposal now or drop me a line at let me know what PROBE can paint or sculpt for you on a web-based canvas.

Let us know what you need to know

If you need to interface with alumni, customers, employers, general education students, potential donors, or your congregation, PROBE will develop a professional web-based data collection system. We have been digitizing paper and pencil instruments since 1988. 

We will unlock the information contained in your data and you will spend less money because we automate everything. When we ask Hal to open the bay doors, He actually opens the doors. 

Request a Proposal from PROBE

  If you would like a proposal, click  HERE    You can also send a message below.    

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Higher Education Support Services


For Institutional Research and Effectiveness Offices

Historically, assessment in higher education was a tangential process that invaded the academy every ten years. Different parts of the academy were evaluated as free-standing units and not as integrated parts of a whole. When in fact, the academy is a very complex system.  

The whole is greater than the sum of its parts

In this very complex system, the success of the Academic Affairs Office is tied directly to the success of the Student Affairs Office. The success of the Registrar’s Office is tied directly to the success of the Admissions office, and so on.    

Modern assessment systems must be part of the mainstream culture within the institution and involve all stakeholders concurrently in the development of a culture of authentic evidence and tangible success. These systems must not only encapsulate what students KNOW, how they THINK, and what they can DO but also clearly delineate the contribution of each unit to the development of an institutional success construct. 

Instead of gearing up for a compliance certification document or an accreditation visit, let us help you build a multi-trait/multi-method assessment system and develop a universal SUCCESS CONSTRUCT across your entire institution.

A few benefits of our services...Your IE-IR Office will...

1. Know to what extent the Mission is being accomplished                                                               

2. Know how well each academic program is functioning 

3. Know how well each student support unit is functioning 

4. Know how well each administrative unit is functioning 

5. Clearly demonstrate the ROI associated with the institution 

We offer peace of mind

Why worry?  We will develop an automated, authentic, institution-wide assessment system, and mainstream a Contextualist-focused web-based assessment process involving students, faculty members, staff, administrators, alumni, and key stakeholders as one holistic unit.  Click here for a Modest Proposal from PROBE Consulting. 

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Support for Small Business Owners

Grow your business


 The U.S. Small Business Administration counts companies with as much as $35.5 million in sales and 1,500 employees as "small businesses", depending on the industry. We can provide service to that size and scope, but we also have products for sole proprietor operations, partnerships, franchise owners, and innovative entrepreneurs.  Let's get actionable insights and grow your business.

Get actionable insights



Ask your customers if they promote your business, detest all things about it, or find themselves on the proverbial fence. Ask them why! Then move the fence dwellers into the promoter category and make improvements based on feedback from all. We can help you get your NetPromoter Score.

NetPromoter Score (NPS)


Net Promoter Score®, or NPS®, evaluate customers, employees, suppliers, and so on and provides insights into how to make a business grow. This proven metric transformed the business world and now provides the core measurement for customer experience management programs all over the world.  What is your Net Promoter Score®?  Let's find out!

Step by Step


 We will poll your clients or customers and quantify what works well and those things that need improvement.

We will help you get honest feedback from employees and stakeholders and find opportunities that will improve your business.




Minority Business Enterprise, Women Business Enterprise, or Disadvantaged Business Enterprise Certifications are designed to remedy ongoing discrimination and the continuing effects of past discrimination. If you own such a business and need market research services, please contact us today. We will help you use data to make your business stronger and more efficient. 

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What can we do for you?




Do you need market research? Do you need customer satisfaction surveys?  We can do that. Do you need QR-Code data collectors for your brochures, receipts, menus, mailings? We got that covered. Or, we can talk and come up with something totally unique for your totally unique business. 

Request a Proposal

Strategic Planning Services

Assisted Planning Since 1988


If your non-profit organization needs professional strategic planning or program evaluation services, we have thirty-two years of experience in the “preparation for the future and measuring organizational success“ business.  Non-profit organizations include churches, volunteer services organizations, public and charter schools, clinics and hospitals, professional associations, museums, and many other types of agencies. Let us get to know your organization so that we can help you properly quantify how you accomplish your mission.    

Why engage in strategic planning?


 Strategic planning is an organization’s process of defining its strategy, direction, and making decisions on allocating its resources to pursue this strategy. It may also extend to control mechanisms for guiding the implementation of the strategy. Why engage in strategic planning? According to Mr. Franklin, “If you fail to plan, you are planning to fail!  According to PROBE, if you don't plan, you will not know why you failed or succeeded. 

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Types of planning?


· Operational Planning–-how things need 

   to happen over the next 90 days.

· Tactical Planning—what is going to 

  happen over the next 9 months. 

· Strategic Planning—why things need to 

  happen over the next 5 to 10 years.

We will work with you to develop dynamic planning algorithms across your various units,  conduct in-depth Person/Situation analysis, and test and retest outcome assumptions. 

How will we do it?



1. We will conduct a web-based “Have-Need” 

    Analysis and help you develop Action 


2. We will develop operationally-

    defined KPIs, ownership matrices, 

    objectives, and a solid “Success Construct”.

3. We will conduct a comprehensive web-

    based SWOT Analysis and develop goals, 

    based on the findings.

4. We will help your organization develop 

    and present a Vision and Mission based on   

    your core values.                                                                

MTMM--A Success Construct


The multi-trait/multi-method (MTMM) matrix is an approach to examining construct validity developed by Campbell and Fiske (1959). It organizes convergent and discriminant validity evidence for a comparison of how a measure relates to other measures. It is a technique used to develop Constructs in Psychology

PROBE has used the MTMM approach for twenty-years to develop a Success Construct.  We have presented professional papers on the construct and implemented it in Teacher Education and other academic areas. We are going to travel 15 years or so back-to-the-future and develop a few regression models that will chart your next 5 to 10 years.  

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We can look into it!


Contact PROBE Consulting, L.L.C. today and we will begin to look into it tomorrow...or the next day, depending on our workload!



If you have a few minutes, complete our online interview form and we will develop a proposal in about 48 hours:  CLICK HERE FOR A MODEST PROPOSAL.

Degree Completion Support


Move beyond or toward ABD Status

How many Ph.D. candidates have PROBE Consulting L.L.C. to thank for helping them get through Chapter 3? There are quite a few and they often recommend a friend or family member. Are you weary of paying tuition and fees as you “write” your dissertation proposal? Are you weary of calling yourself ABD? From the committee proposal to the dissertation defense to getting fitted for a Cap and Gown, PROBE Consulting L.L.C. will be there to help you accelerate the process and get it right. Click below and tell us how we can help.

How can we help you?

We are in the “peace of mind” business. Could you benefit from any or all of the following?


· A detailed review of Chapters 1 – 4 

· A detailed review of hypotheses

· A detailed review of the methodology 

· A thorough review of instruments (if applicable) 

· Converting paper-and-pencil instruments to web forms (if applicable)

· Hosting web-based survey and monitoring its deployment (providing the means for you to     

  follow the deployment in real-time)

· Converting web-based survey responses to SPSS data (.sav) and output (.spo) files 

· Developing slides of all statistical output for the committee presentation

· Allowing you to pay for services in three (3) installments using a major credit card, if you prefer

Fill out a brief form and receive a degree completion proposal

If you would like PROBE Consulting to provide you with a no-obligation proposal for an individualized degree completion plan, CLICK HERE and start finishing today! 

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Contact Us

Send Message

PROBE Consulting Company, L.L.C.

PO Box 5308 Cary, NC 27512 us

(919) 395-4568


Tuesday - Thursday: 8:00 am - 6:00 pm